1. Introduction

MS Constructions Pty Ltd are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with us whether through our website, email, phone, social media or in person.

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2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Residential or postal address

• Project details or property information

• Billing or payment details (for invoicing purposes only)

• Business name or company details (if applicable)

• Any other personal information you voluntarily provide

We may also collect non-identifying information such as IP address, browser type, device type, and pages visited on our website, via cookies or analytics tools.

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3. How We Collect Your Information

We collect personal information when you:

• Make an enquiry through our website or contact forms

• Email, call or message us

• Request a quote or consultation

• Engage us for a construction or renovation project

• Subscribe to our newsletters or social media channels

• Attend meetings or events involving our services

We may also receive information from third parties, such as suppliers or service partners, but only if you have given them consent to share it.

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4. Why We Collect Your Information

We collect and use your personal information to:

• Respond to enquiries and provide quotes

• Plan and manage construction or renovation projects

• Send updates, newsletters and important notices

• Invoice and process payments

• Comply with legal and regulatory obligations

• Improve our website, services and communication

• Deliver a professional and personalised experience

We will not use your personal information for direct marketing unless you’ve opted in. You can unsubscribe at any time.

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5. Disclosure of Your Information

We may disclose your personal information to:

• Our employees, subcontractors and consultants

• Suppliers and service providers who help us deliver your project

• Professional advisors (e.g. accountants, insurers)

• Regulatory bodies, if legally required

We will never sell or rent your personal information to third parties.

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6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes:

• Secure physical and electronic storage systems

• Password-protected digital platforms

• Limited internal access based on role

Despite our best efforts, no data transmission over the internet is 100% secure. You use our website at your own risk.

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7. Accessing and Updating Your Information

You have the right to access or request correction of your personal information at any time. If you’d like to do this, please contact us using the details below. We will respond within a reasonable time and may need to verify your identity.

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8. Cookies and Website Analytics

Our website may use cookies and similar tracking tools to improve your browsing experience and gather analytics. You can modify your browser settings to reject cookies, but this may limit website functionality.

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9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing this policy periodically.

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11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact:

MS Constructions Pty Ltd
Email: admin@msconstructions.net.au
Phone: 0467 061 924
Postal Address: 30 Dillon Street, Cobram VIC 3644
Website: www.msconstructions.net.au

By using our website or engaging with our services, you consent to the collection and use of your information as outlined in this policy.